- Rated 5 stars
- Practical Action
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Summary: Our Joomla expertise ensured that we were the ideal long-term partner to provide ongoing technical support to the UK based international charity, Practical Action.
CASE STUDY: Practical Action
We have been working with Practical Action to provide technical support and ongoing website maintenance for their Joomla based websites.
Practical Action are a UK based charity challenging poverty in developing countries using technology. In 2016 the charity worked with 1.7m people across South Asian, African and South American nations providing a range of engineering solutions to help communities break out of the cycle of poverty.
Joomla is an award winning open-access content management system, but, like all CMS platforms, it is only as good as the skills and knowledge of those who are operating it. Practical Action’s websites had been built by a previous web designer using the Joomla CMS, a platform that we’ve been specialising in since 2010. They initially came to Opace looking for an audit of their websites and further technical support.
Since completing the audit and impressing the client with our versatility, understanding of Joomla and general expertise, we are now developing a long-term relationship with the charity, providing ongoing technical support and website maintenance.
Level of service
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Will work with us again
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This wonderful achievement was testament to the teamwork, dedication and professionalism shown by Opace, bringing their expertise and moulding it to the very different expertise of the other stakeholders ie designers, web host and ourselves. Opace provide invaluable new project and regular technical support for our website & SEO development. We’ve found it to be a really invaluable relationship. I would thoroughly recommend Opace to any organisation embarking on such a major website project or who needs the kind of hand-holding and innovative support we’ve needed.
-Dawn CurnynDigital Marketing Manager
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