Here at Opace, when it comes to web users’ privacy; we take a serious approach.
We take privacy seriously
Our website is HTTPS enabled which ensures computer generated code is encrypted, preventing intruders from understanding communications between our website and your browser.
If you’d like to request deletion of any of your user data, rectify any of your user data, send us a complaint regarding your user data, or request a copy of your stored user data, please email [email protected]
Collection of Sensitive Personal Data
GDPR specifies a number of personal data categories, which it classes as “sensitive” (e.g. health information, ethnic origin or religion, etc.) The Opace website does not knowingly process or collect any sensitive personal data.
Why we collect your data
From time to time, Opace will collect data from you, the web user but don’t worry – it’s not for anything untoward. The reason we collect data from you is so that we can learn more about how you interact with our website. This information enables us to make big improvements to the Opace site, so you can benefit from a better user experience.
We can confirm here that any data collected will not be shared with any external organisations, your data is safe with us!
How we collect data: Cookies
Cookies aren’t just tasty biscuits that your grandma bakes but also little digital files that are stored on your web browser. Their purpose is to track, save and store information about you and how you use websites.
It’s more than likely that your web browser is already set up to accept cookies from the Opace website but if you’re not happy with that, you will need to go into your browser’s security settings and block cookie usage. This means that you don’t have to submit any personal data when visiting our website.
We do ask you to bear in mind that if you don’t want our cookies, we may not be able to let you access all parts of our website – sorry!
Web analytics software
Opace also uses Google Analytics (a piece of software that uses cookie tracking) to monitor visitors’ behaviour and find out how they are using our website. The cookies used by Google Analytics don’t save, store or collect any personal information, so there’s no need to panic.
Communicating with Opace
We take every possible measure to protect our web users and ensure they are provided with a secured method of communication. We do however ask that you share personal details through our website at your own discretion. Any information you send us will remain private and be stored securely until it is no longer required. Opace will only ever use the information you have communicated to us to answer your queries and provide recommendations for suitable services we offer. With your permission, we may also subscribe you to our newsletter but we will never pass your information onto third parties, without first getting your consent.
Contact details for Opace
The Data Protection Officer
Longbridge Technology Park, Birmingham, West Midlands, B31 2TS
Telephone: 0121 222 5757
email: [email protected]
Access to your personal information we hold
You have a legal right to access personal information we hold about you, this is called a subject access request. In order to fulfil your request, we will need you to verify your identity. This request can be made through any of the contact methods above and is provided for a one-off fee of £10 (payable in advance).
From time to time we are likely to feature external links on our website or in our blog posts. Please keep in mind that these external sites will be governed by their own privacy policies. If you plan on visiting any of these links, please make sure you read through their privacy policies first. Opace cannot be held liable for any consequential losses and damages caused or action taken by external websites following a click-through from our site. These websites will have different privacy policies to those of Opace, we would advise that you read these policies before submitting any type of personal data.
Last Updated: 17th May 2018